09 Jul: E17 – Michael Heller – Building an AI Company with Cognitive Enterprise Transformation

Michael Heller

Brace yourselves! We are going to take a deep dive into the world of data science and AI in this episode with CDAO & Chief Data Scientist of IBM’s Westpac Integrated Account Michael Heller. 

Michael is a visionary data scientist with more than 14 years of experience in the field of data science, beginning with quantitative finance and eventually finding his way to cognitive computing. 

As the cognitive and data leader for IBM’s Westpac relationship, he is responsible for technical leadership of all things data and AI across his client’s global footprint, including big data and advanced analytics, intelligent automation, and cognitive enterprise transformation.

Before stepping into the role of CDAO & Chief Data Scientist, he performed some other very important roles at IBM, such as Sr. Managing Data Scientist & Applied AI Engineer and Technical Program Architect & Cognitive Analytics Lead for IBM’s internal GDPR program. 

Prior to joining IBM, he served as the Head of Data Science Innovation & Research at PNC, an American bank holding company and financial services corporation.

His visionary entrepreneurial zeal was also visible quite early in his career when he founded two back to back enterprises — The Little Brother Project and the Coin Market Group, LLC. 

Little Brother was a big data and machine learning project heavily geared toward Natural Language Processing (NLP), econometric forecasting, and demographic analysis. Coin Market Group (CMG) was, on the other hand, focused on cryptographic and digital currency space. CMG has developed quite a few innovations in the field of cryptocurrency. 

Academically, he has a Bachelor of Science degree in finance, international business, and physics from New York University. 

In this episode, Michael and Jason traverse both the practical and philosophical worlds revolving around all things data science. 

Michael reveals to us his visions into the future of AI and the very real possibilities of developing something of the likes of Data from Star Trek or J.A.R.V.I.S. of Iron Man. 

He believes that there are no real limits to the capabilities that solutions like IBM Watson can acquire. As long as humans keep aspiring for solving problems, the AI also will keep improving and solve newer problems. 

On the business front too, we get tons of new knowledge from Michael. He explains in very clear terms and with real-life examples about the practicality of cognitive enterprise transformation and how it is different from the more prevalent digital enterprise transformation. 

Hint: It’s about making your digital transformation data-driven.

Michael says that if we’re going to get to that cognitive enterprise, we have to rethink the way we do things. We have to embed AI in the way that we do things and that involves the workflow decisions and the automation of the end-to-end process.

On the other hand, from the talks on his career progression and life as an entrepreneur, we get some real pearls of wisdom for struggling entrepreneurs and what it really takes to do data science effectively in the world of business. And, why a vast majority of businesses are not doing it the right way!

You must not miss this one. Hit play right now! 

More links about the guest

LinkedIn Profile URL:

What is one book that he would gift to his younger self:

  • Designing Data-Intensive Applications by Martin Kleppmann


Company Profile:


02 Jul: E16 – Danny Leong – Revolutionising How Money Flows in the ASEAN Region

Danny Leong

If you want to gain a deeper understanding and an insider view of the world of financial technology, the CEO of GHL Group of Companies, Danny Leong, is someone you must listen to.

With over 20 years of experience in large-scale IT-Architecture design and implementation as well as business transformation programmes for large multinational and local companies, Danny is one of the major forces behind GHL becoming the leading payment service provider and one of the top merchant acquirers in the ASEAN region. 

GHL is listed on the Main Board of Kuala Lumpur Stock Exchange with an annual revenue of RM 350 million. The company equips businesses of all sizes with end-to-end payment services and leads the cashless revolution in the ASEAN region. With over 1,000 employees spread across seven countries including Australia, GHL processes over RM1 billion in transaction value per month. 

In his six-year career span in GHL group, he was Chief Executive Officer – Malaysia and Group Head – Strategic Planning before becoming the Group Chief Executive Officer. Through these positions, Danny has experienced the industry back and forth from the technology infrastructure to marketing and branding viewpoints. 

Before joining GHL, Danny was the CEO of e-Pay, the pioneer electronic payment service provider in Malaysia. At e-Pay, Danny transformed the company from solely a technology-centric company to a sales and marketing focused company with full payment service providing capabilities and took the company to the next level through innovation, cultural reenvisioning, and industry best practices.

In this episode, Danny and Jason cover a lot of grounds concerning business development using data and analytics as well as the new and emerging happenings in the world of fintech and eCommerce.

How GHL is enabling merchants of the ASEAN region to access cashless payments in the easiest way possible. And in doing so, GHL has already become the largest non-bank payment acquirer with 370 thousand acceptance points over 100 payment schemes and channels across the region.

In light of the rise of cashless and contactless payment systems, why it is essential for businesses of all sizes to have a digital presence with or without the pandemic situation that we are witnessing. There is also a lot we can learn from how GHL took the initiative to educate the merchants of all tiers to accept this essential technology.

Moreover, Danny also sheds light on the future of payment dynamics in the different regions of the world and how they are using data and business analytics to innovate new services provided to the merchants as well as help merchants to grow their business.

About creating a data-driven culture, we learn why building a data-driven organizational culture must start from the top and how Danny handles the challenges of becoming a data-driven multinational organization.

Hit the play button to learn all these and much more!  

More links about the guest

LinkedIn Profile URL: 

What is one book that you would gift to your younger self and why this book?

  • Disrupt by Luke Williams


His Organisations:

In the News: 

16 Jun: E15 – Pedro Uria-Recio – Transforming Markets and Revenue Streams with Data

Pedro Uria-Recio

It often makes us wonder how much data and analytics can do for our world. We feel baffled by seeing so many new uses of data science pop up every now and then. To make sense out of this enormous progress of data analytics applications and to map out the future of the discipline, we have a thought leader in the data science and AI space, Pedro Uria-Recio, among us.

Pedro is an executive marketing professional with over 15 years of global experience in data-driven marketing, digital businesses, analytics, and AI. Pedro is well-balanced between forward-looking marketing strategy and hands-on digital transformation.

Pedro is currently the Group Head of Analytics at Axiata Group Berhad and is looking after data analytics operations and quantitative marketing for the telecom and digital giant operating in 10 countries with 320 million subscribers. He manages a team of 50 marketing specialists, data professionals and developers. Prior to this, Pedro was leading marketing transformation in the company.

With a track record of bridging the gap between business objectives and technology, his operations at Axiata are multifaceted and diverse. Over the course of his five-year tenure there, he has implemented quite a few technological marvels at the intersection of marketing and analytics through digital growth hacking, revenue management, and has explored new revenue streams with the use of data.

Before joining Axiata, Pedro helped numerous businesses across Fin-Tech, Banking, tech, and telecom verticals improve their business operations as an Engagement Manager at McKinsey & Company.

Pedro is a highly sought-after speaker in the space and is frequently featured as the keynote speaker at major conferences around the globe. He also writes intriguing and thought-provoking articles on marketing, machine learning, and artificial intelligence. Additionally, he is the winner of the 2019’ Cloudera Data Impact Award in the industry transformation, category, which was granted in New York last year.

Academically, Pedro has a Bachelor of Engineering in Engineering and an MBA in Finance and Entrepreneurship from the University of Chicago Booth School of Business.

In this episode, he shares with us his experience about Transforming Markets and Revenue Streams with The Power of Data.

You are sure to learn a lot of new things about business and marketing and gain deeper insights into using data and analytics.

Pedro shares all about how he has been operating such a huge multinational team at the Axiata Analytics Center and explains what has worked for him in building the centre of excellence across the distributed teams.

The approach he advocates is that of the hub and spoke methodology that implements centralised learning and a distributed execution. He explains this with a wonderful analogy of self-driving cars, where learning experiences of all the cars are shared from a central data centre to all others, but momentary situational decisioning is still up to the individual cars at the moment of driving on the streets.

He also delves deep into the strategies for creating new revenue streams for your business using data and analytics. Why it is important to look at the product through a different lens of marketing perspective and how you can develop such a perspective. Think about the use cases of your data outside your industry.

In explaining this process of creating new revenue streams, Pedro also provides a real-life example of how credit scoring as a service has been a great source of new revenue for the telcos and how he and his team have pulled this off.

In all the excitement, however, we should not forget about the importance of fostering a data-driven culture in our organisations and Pedro has to offer quite a few solid tips on this front too.

One of the novel approaches that he talks about is the automation and intelligence first approach or the AI-first approach, which resembles the on-going mobile-first approach, along with having data champions, data enablers, single and centralized source of truth or database, broad access with access control, and training and hackathons.

In terms of subject areas concerned, this episode really touches a lot of other bases too, including:

  • Use of data in offline marketing campaigns and contextual or personalized digital marketing.
  • Reinforcement learning models to minimize price leakage through optimizing prices for each one of your customers.
  • The use cases of internal and external data and the power of external data for business growth and transformation.
  • Future of work and how AI is going to affect the three kinds of works — repetitive, quantitative, and creative — differently. 
  • Creating a regulation (GDPR & PDPA) compliant service that is using your data for a use case in another industry.

And the list goes on! 

More links about the guest

LinkedIn Profile URL:

What is one book that you would gift to your younger self and why this book?

  • Quit Like a Millionaire: No Gimmicks, Luck, Or Trust Fund Required by Bryce Leung and Kristy Shen. 


  • The Lean Startup by Eric Ries 




In the News:


31 May: E14 – Tom Verhelst – On Using Place-Based Data Analytics for Solving Regional Problems

Tom Verhelst

Tom Verhelst has made his presence felt across the humanitarian use of data science and technological innovations from improving healthcare to solving community problems.  

He is the Program Director of the Regional Innovation Data Lab (RIDL) at Griffith University. 

RIDL is a unique data organisation focused on place-based data analytics to foster community development, better policy making, and solve national and regional problems in Australia using data science. 

RIDL is a not for profit organisation creating opportunities to fast-track innovative solutions that address long-standing urban and regional problems. It is a part of the Griffith University and collaborates with all the research activities that are going on in the university, which ranks in the top two percent of universities globally and is actively engaged in high-level research for the betterment of humankind. 

Before joining Griffith University, Tom was the Associate Director R&D IT at UCB, which is among the top 30 global pharmaceutical companies, and Project Manager Professional Services, Informatics at PerkinElmer, a Fortune 500 company. 

At those two organisations, Tom utilised his strong R&D expertise and experience in applying technological innovations towards scientific advancement to generate beneficial socioeconomic impacts.

In this episode, he gives a detailed view of how all that took place in terms of using data analytics, AI, and machine learning in biosciences and pharmaceuticals to fast track innovation and enable the researchers to give more time and focus on decision-making factors. 

He talks about why it is necessary to look deeply into the data sets of local metrics to solve regional problems specific to the locality and gain insights into the specific communities and regional councils. That’s why place-based analytics really allows the researchers to take a look into regional problems with whole new perspectives and come up with the most feasible solutions.

Tom explains that you have to look at the place, the context, and the complete social and cultural structure of the region to get to the root of problems, weaknesses, and strengths. He also describes the working process with the example of Logan City Council.

Moreover, why it is important to create a safe space where businesses, government bodies, and other entities can share data to aggregate, anonymise, and use to drive regional public growth. And, how any growth of a region will help all the businesses as well. It becomes a win for all! 

More links about the guest



In the News:

Research Papers:

17 May: E13 – Richard Sanchez – Increasing the Odds of Students’ Success in Higher Education Using Data Science

Richard Sanchez

How is data science shaping higher education to be more effective and provide better students experience?

In this episode, we will learn all about student analytics and how it has impacted the universities to better provide the educational services from Richard Sanchez.

Richard is the Head of Student Reporting and Analytics at the University of New South Wales with an inherent passion for research, data analytics, and technology-led solutions. It can’t be a better mix of interest when it comes to education and data science. 

He has been working with the UNSW for more than 15 years now. UNSW member of the prestigious Group of Eight – a coalition of Australia’s leading research intensive universities and is among the top 50 in the world. Student Reporting and Analytics is a comparatively new initiative of the university for building a data-centric future. It aims to leverage data and analytics to build capability across the university and explore ways to improve the academic processes and student outcomes. 

Before taking up the role at Student Reporting and Analytics, Richard performed at multiple teaching and administrative positions at the university. Academically, he has a BA in Sociology & Gender Studies from the University of Sydney and an MA in Policy Studies from UNSW. Armed with this intimate understanding of the higher education sector, Richard brings his subject matter expertise and helps building data teams to facilitate advanced analytics capabilities for the student administration space at UNSW.

In this episode, Richard shares with us all that is going on in the space of student analytics at the universities of the world. The challenges of working in an emerging field and forging a new path of data and analytics.  

Above all, he reassures us that if done right data science can surely bring many benefits to our organisations. He also tells us about the philosophy behind a successful data operation that is the people-centric view of things and a data-driven culture. At the end of the day, it is the problems of the people that we are trying to solve using data and analytics, isn’t it?

Listen to the podcast for deeper illuminations on these areas of practical data science!   

More links about the guest

LinkedIn Profile URL:

What is one book that you would gift to your younger self and why this book?

  • The Subtle Art of Not Giving a F*ck by Mark Manson



01 May: E12 – Felix Liao – Deep Dive into the Current and Future World of Artificial Intelligence and Machine Learning

Felix Liao

For this episode, we have the pleasure to have a thought leader in the data and analytics space, Felix Liao, with us to share some latest trends and amazing insights into the present and future of data science, machine learning, and AI.

Felix is the Head of AI/ML and Analytics Platform for SAS Australia/New Zealand. He has been working with SAS for over 10 years now and has worked in positions of Business Solution Manager – Data Visualisation and Big Data Analytics and Business Solution Manager – Information Management and Big Data before becoming the head of AI/ML and analytics platform.

SAS is a global leader in business analytics software and services, and one of the largest independent vendors in the data science and business intelligence market.

What gives Felix an added edge as an expert in the field of data technologies, is his unique mix of knowledge. After getting the Bachelor of Engineering in Computers from the University of NSW, he acquired his MBA from Macquarie University – Graduate School of Business. He is also a SAS certified Data Scientist. This mix of education enabled him to understand both the science and the business aspects of things. 

Apart from developing and strategising SAS’ AI, ML, and analytics platform offerings, Felix also frequently writes blogs and speaks at industry-leading conferences. 

In this episode, Felix discusses with Jason to uncover some very insightful aspects and use cases of data science and AI/ML for businesses. The topics discussed range from the use of unstructured information to ethics in AI. 

One such interesting and very useful topic that Felix shared is The Holy Trinity approach to utilizing data and analytics for businesses, where the trinity is composed of – knowing the heart of the business problems, applying data science to solve those problems, and using the right technologies. 

He also shares how the development in the space is just the tip of the iceberg into industry 4.0 in relation to the use of AI/ML. He explains the blurred or grey lines between the right and wrong and how it impacts the developments and use cases of AI. Why the government and industries need to work together to work out what is the responsible ethical use of data and there is a lot of work to be done.

How the enterprise intelligence decisioning could help better drive consistency across the enterprise and it is crucial to avoid biases and have some guard rules. Moreover, he provides strategies, tools, and techniques to use for upskilling your staff to fill in the data science roles. How Auto ML can help businesses deal with skills shortage but you have to put those proper guard rules in place.  

And last but not the least, some solid points of considerations for cloud adoption in your data operations. 

Tune in to the podcast to learn all this and much more! 

More links about the guest

LinkedIn Profile URL:

What is one book that you would gift to your younger self and why this book?




Organization: https://www.sas.com/en_us/home.html

15 Apr: E11 – Eric Nguyen – Humanising the Robotic Process Automation at Organization and For A Better Customer Experience

Eric Nguyen

When it comes to robotic process automation (RPA), Eric Nguyen is one of the most practically seasoned and experienced professionals in Australia.

He has over 15 years of experience in the fields of automation, data, and customer experience with a successful track record with companies of the likes of Telstra and Datacom. He is currently working as the Robotics and Automation Lead at Datacom, one of the leading IT services companies in the Asia Pacific region. 

His vision is to help businesses get the most out of the ongoing revolution of RPA and business analytics. Throughout his career, he has helped numerous enterprise businesses, government agencies and SMEs through automation, data insights, and agile ways of working. 

Apart from that, he has been a sought after speaker in numerous conferences across the globe. He frequently emanates his knowledge and experience as a featured speaker at various conferences, such as Delivery Customer-Centric Contact Centre Conference and Digital Automation & Transformation in Finance & Accounting Forum in Sydney and Singapore. 

One of his major concentrations is to put automation to work for building customer-centric contact centres. In the context of Customer Services – he focuses on implementing Robotic Process Automation, chatbots, and virtual assistants at the enterprise level.

The years of experience in working closely with businesses have enabled him to know the pulse of the people and what makes a business tick. He uses these insights to target and design the most efficient processes for automation. His work is built around business operations for real people with real values – both tangible and strategic.

In the episode, we are going to hear a lot about RPA in detail and in an easy to understand way from Eric. 

He shares with us some amazing insights about how automation can really speed up the process of working from home and make it easy for businesses who are struggling to get things done due to the worldwide lockdown situation over the Coronavirus pandemic. Moreover, we also get to learn from him about how businesses can save money as well as make money by implementing RPA in their organisations.  

How automation opens up endless possibilities and frees up time for employees to engage in creative thought processes and value-added service creation, but training and upskilling is required for the workforce to implement automation for the benefit of everyone. We also learn how as a business, you can start RPA and get benefitted right away leveraging whatever you have. 

Most importantly, Eric shares with us some very insightful true stories of RPA implementation and their impact on businesses. Also, how data and analytics actually function hand in hand to increase efficiency of both disciplines or departments. He also explains that if implemented correctly RPA can endow us with a sense of pride, creativity, and empowerment. 

Listen to the podcast for all this and much more! 

More links about the guest:

LinkedIn Profile:


What is one book that you would gift to your younger self and why this book?

  • How to Win Friends & Influence People by Dale Carnegie 


  • Sexy Little Numbers by Dimitri Maex


Links to His Organisations:



Mentioned in the podcast:

Have a question for Eric and Jason? Leave your voice message here at: https://anchor.fm/analyticsshow/message

02 Apr: E10 – Matthew Liebmann – How Data Science Is Shaping the Future of Movie Marketing

Do you want to know how data and analytics are helping all of your favorite movies to reach you in the cinemas? 

Matthew Liebmann is the professional with the answers. With over 25 years of experience in the entertainment and media sector, he knows the ins and outs of the industry. He is currently the COO and the Global President of Movio, the global leader in marketing data analytics for the film industry.

Movio utilises data science and campaign management software to help cinema exhibitors, studios, and distributors market their services and create customer loyalty. It uses anonymised data of 39+ million active moviegoers from the world’s leading cinema chains for targeted campaign solutions through behavioral analytics. 

Matthew has been working to ensure the continued success of Movio Cinema, the flagship product of the company, and leading into growing markets in the US and Canada, China, Japan, India, UK, France, Mexico, and Brazil. He is also a part of the organisation’s Strategic Council whereby he is involved with the setting and executing strategies for the company. 

Matthew is a former board member of Screen Australia, the key Federal Government direct funding body for the Australian screen production industry. 

Prior to this, he was the COO of HOYTS Entertainment, one of the world’s leading entertainment companies with a chain of successful cinema complexes in Australia and New Zealand, and as a Director at PricewaterhouseCoopers (PwC). 

At HOYTS, he created, launched, and managed the Hoyts Rewards loyalty programme that received the Award for Marketing Excellence – Loyalty Programs’ by the Australian Marketing Institute, recognising Hoyts Rewards as the nation’s best loyalty program in 2012. At PwC, he was one of the company’s leading experts for the entertainment sector and was the founding author and editor of PwC’s Australian Entertainment and Media Outlook.

The mission of his career is to assist multinational retail, entertainment, media, and leisure organisations to adapt to business model, consumer and technological changes in order to create sustainable, customer-centric growth, and profitability.

In this episode, Matthew goes really deep into the cutting-edge advancements in entertainment marketing and the use of data and analytics to create stellar customer experiences. 

Weaving the online and offline data — loyalty programmes, subscriptions, purchase information, time and frequency, and many other details — for the betterment of moviegoers, filmmakers, and the exhibitors alike.  

How it’s all about giving the best experience to the customers otherwise the main purpose of data and analytics will fail. 

Why Netflix is buying cinemas and in which direction the streaming services are headed. How cinema has been competing, innovating, and thriving still. 

How the rise of so many streaming services is going to create problems for the consumers and how the local content can survive in the age of streaming disruption. 

And, much more!

More links about the guest

LinkedIn Profile:

What is one book that you would gift to your younger self and why this book?

His Organisations: 


In the News:

02 Mar: E9 – Peter Gurrie – On the Power of Data and Analytics to Create Stellar Customer Experiences

Peter Gurrie

With almost two decades of experience in the field of data-driven customer experience, Peter Gurrie has enough stories to share on the subject to mesmerise anyone.

He started to get a robust sense of the customer perspective from the very early stages of his career in the field of creative design and marketing. Gradually, he turned his focus on the overall spectrum of creating customer-centric transformation using data for businesses worldwide.

Back in 2009, Peter co-founded a customer-centric data agency, JBA, that garnered considerable success in serving clients across telecommunications, retail, and service verticals with their data and analytics services to create a better customer experience. JBA was successfully sold to the IVE Group in 2016.

He is currently the Experience Services Director at the IVE Group, Australia’s leading holistic marketing company that generates revenues over $700m and employs over 1,800 staff. IVE connects businesses with their customers across industry verticals.

At IVE, Peter leads Platform ROI, Analytics, and Campaign Enablement with a specific focus on partnering with C level clients to shape business investment structure and ensure the delivery of ROI.

Peter believes data is not just a measurement tool rather it is a measurable asset and the key to business, brand, and customer success. The customer and their experience have always been at the centre of his approach. He believes that it is this data-informed customer centricity which shapes leading brands.

So, when it comes to using data and analytics for designing a stellar customer experience, Peter is one of the brilliant minds in the field with extensive experience and breadth of expertise.

In this Episode, Peter bares open his wisdom for the audience. He talks about creating a successful brand experience and customer experience from all the possible perspectives.

Learn from him about what customer experience really is and how to understand the customer’s perspective through the lenses of artistic inquiry and criticism.

Are you thinking about how to use data and analytics for creating better customer experience? Know how to take the data and analytics to the level of being surgical to control and increase efficiency and outcomes of campaigns at each touchpoint with the customers with the incremental improvement of the analytical framework. 

What you should definitely not miss listening to is the idea of creating the futuristic omnichannel marketing infrastructure and personalised customer experience using all the latest advancements in the field of customer analytics, email marketing, and offline and online dynamism.

Listen to it till the end! 

More links about the guest:

LinkedIn:  https://www.linkedin.com/in/petergurrie/

What is one book that you would gift to your younger self and why this book?

Links to His Organisation: https://www.ivegroup.com.au/

News about the guest and organisation:

07 Feb: E8 – Sharala Axryd: A Data Evangelist the World Badly Needs

Sharala Axryd

When it comes to talking about today’s data and analytics landscape, the conversation will inevitably lead to Sharala Axryd, who is transforming the picture of big data in Asia and all over the world. A thought leader in the data science space, her passion coupled with extensive expertise has made her a highly-sought after speaker for conferences to talk about everything from Artificial Intelligence to women in STEM.

She is the Founder and CEO of The Center of Applied Data Science (CADS) which is ASEAN’s first and only one stop platform and center of excellence for Data Science. Based in Malaysia, CADS integrates 21st century data skilled talent within the academia and the businesses of the ASEAN region for the betterment of both. 

CADS is a Data, Analytics & Artificial Intelligence business transformation company with the focus on human capital, ushering organizations and individuals alike into a data-driven future with the skills and strategy to succeed. Among their many capabilities is facilitating training programs for eligible graduates and the workforce to turn them into data professionals as well as help businesses to become data driven by identifying and training in-house talents in data and analytics. 

Determined to accelerate data science implementation within industries, Sharala has collaborated with The Data Incubator, an American-based data science centre, and Harvard Business School in Boston in her endeavours to equip Malaysia as the hub of big data analysis. Her tireless efforts are channelled towards nation-building by nurturing world class digital talents in the ASEAN region. CADS also advocates for more women in the technology space and promotes women’s participation in STEM with initiatives like Data for Her. 

Previously, Sharala operated as the CEO of ASEAN Data Analytics Exchange (ADAX), a Malaysian government initiative to turn Malaysia into a global hub for big data analytics solutions and innovations. Apart from that, she is also the founder and CEO of ULearn, a training institute focused on helping engineers to enhance their skills in unconventional and effective methods. 

Her brilliance is also reflected in the hordes of awards that she has received including, EY Woman Entrepreneur Of The Year 2017 Malaysia and SEBA 2018 Woman Technopreneur of the Year. She was also among the Digerati 50 by Digital News Asia (DNA) and has recently been named as one of the Five Most Influential Female Online Entrepreneurs by Morgan Philips.

Her organisation CADS also recently won the world’s first Global Datathon Challenge by the European Data Science Society. 

In this episode, Sharala talks about how she overcame the challenges of introducing data and analytics into the industries and academia of the ASEAN region and how the disruption in the oil, gas, transportation, and banking sector helped the cause.

She also tells us why the best way for a holistic integration of data and analytics into any organisation is through in-house upskilling, how analytics can help businesses to stay relevant in the industry 4.0 by coming up with new business models, and much more.

What is one book that you would gift it to your younger self and why this book?

The Messy Middle:

Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture by Scott Belsky https://www.goodreads.com/en/book/show/40179007-the-messy-middle

More links about the guest

LinkedIn:  https://www.linkedin.com/in/sharalaaxryd/

Links to Her Organisations: 



Lectures and Articles: 

In The News: